Last Updated: August 31, 2026
Company: Relistery Pty Ltd (ACN: 700 810 126), a company registered in New South Wales, Australia
Contact: contact@relistery.com
Governing Law: New South Wales, Australia
Welcome to Relistery. By accessing www.relistery.com and its related websites, services, applications, or tools (collectively, the “Service”), you are agreeing to these Terms and Conditions (“Terms”). These Terms constitute a legally binding agreement between you and Relistery Pty Ltd.
You accept these Terms by:
If you do not agree to these Terms, you must not use the Service.
Relistery Pty Ltd (ACN: 700 810 126), a company registered in New South Wales, operates an online marketplace where users can list, discover, buy, and sell furniture and home goods. Our role is to provide the platform and related tools that help buyers and sellers connect. We are not party to the actual agreements or transactions that take place between users. Any contract for the sale of an item is made directly between the parties involved. Relistery Pty Ltd does not own, hold, or take physical possession of items listed on the platform.
We reserve the right to modify these Terms at any time. Material changes will be communicated with at least 30 days’ notice via email or prominent notice on the Service. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.
You must be at least 18 years of age or the age of majority in your jurisdiction to use the Service. By using the Service, you represent and warrant that you meet these age requirements and have the legal capacity to enter into binding agreements.
To access certain features, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to:
We reserve the right to suspend, terminate, or restrict your account at our sole discretion, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. If we terminate your account for cause, you may not re-register for the Service.
You may maintain only one account. Multiple accounts require our prior written consent.
You agree to use the Service only for lawful purposes and in accordance with these Terms.
You agree not to:
We reserve the right at our discretion to refuse or delete content that we believe is inappropriate or in breach of these Terms. We also reserve the right to restrict a user’s usage of the Service either temporarily or permanently, or refuse a user’s registration.
Please report problems, offensive content, and policy breaches to us at contact@relistery.com.
All Content on the Service, including but not limited to text, graphics, logos, icons, images, audio clips, data compilations, and software, is the property of Relistery Pty Ltd or its content suppliers and is protected by Australian and international copyright laws. The compilation of all Content on the Service is the exclusive property of Relistery Pty Ltd.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service and to download or print a copy of any portion of the Content solely for your personal, non-commercial use.
When you post Content to the Service (including listings, reviews, comments, and images), you grant us and represent that you have the right to grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple tiers) right to exercise any and all copyright, publicity, trademarks, design, database, and intellectual property rights to that content, in any media whether now known or to be discovered in the future. In addition, you waive all moral rights you have in the content to the fullest extent permitted by law.
You represent and warrant that you own or otherwise control all rights to the Content you post and that such Content does not violate these Terms or infringe the rights of any third party.
If you believe that your copyright has been infringed on the Service, please contact us at contact@relistery.com with a detailed description of the alleged infringement.
You are solely responsible for your listings, including their accuracy, legality, and compliance with all applicable laws. You represent and warrant that:
You agree not to list any of the following:
Listings must include accurate information regarding:
You must not post duplicate listings for the same item. Each item may appear in only one listing at a time.
The appearance and placement of listings in search and browse results depend on a variety of factors, including user location, search queries, listing content, posting date, and relevance. We do not guarantee any particular placement or visibility for your listings.
When a Transaction occurs through the Service:
The Service offers an AI Scene Generator feature that uses artificial intelligence to create visual representations of furniture items based on user-uploaded photographs. The AI Feature is powered by third-party AI models (currently FLUX.2 [klein 4B] via Black Forest Labs API).
When using the AI Feature, you agree to:
By uploading images to be processed by the AI Feature, you grant Relistery Pty Ltd a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to:
The legal status of AI-generated content under Australian copyright law is evolving. To the maximum extent permitted by law:
You agree not to use AI-generated content to:
THE AI FEATURE AND ALL AI-GENERATED CONTENT ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. WE SPECIFICALLY DISCLAIM ANY WARRANTY THAT:
Your use of the AI Feature is also subject to the terms and policies of Black Forest Labs and any other AI providers we may use.
We reserve the right to:
Relistery Pty Ltd utilizes third-party payment processors to facilitate secure transactions between users. Our primary payment and escrow service is provided through Escrow.com. By using our payment services, you agree to be bound by the terms and conditions of such third-party payment processors.
All transactions processed through the Service follow an escrow model:
Relistery Pty Ltd may charge the following fees:
| Fee Type | Rate | Charged To |
|---|---|---|
| Seller Platform Fee | 4% of item price | Seller |
| Buyer Platform Fee | 4% of item price | Buyer |
| Escrow Fee | 2% of item price | Buyer (or as per Escrow.com terms) |
| Shipping Facilitation Fee | Variable by carrier | Buyer |
| Premium Listing Features | As advertised | Seller |
All fees are calculated and displayed transparently before you confirm any Transaction. Fees are quoted in Australian Dollars (AUD) and disclosed in accordance with the Australian Consumer Law requirement for transparent pricing. We reserve the right to modify our fee structure with at least 30 days’ notice for material changes.
The total transaction amount is calculated as follows:
We support the following payment methods through our secure payment gateway:
You are responsible for ensuring your payment method is valid, authorized, and has sufficient funds to cover the transaction amount plus applicable fees.
If your payment method fails or your account is past due, we may:
Upon successful transaction completion:
To use our payment services, you may be required to:
We may introduce additional identity verification requirements for higher-value transactions or as required by applicable law. Any such requirements will be communicated to you before they apply.
Failure to provide requested information may result in:
When using our payment services, buyers receive:
Where you receive a full refund, we will also refund, where applicable, the corresponding Seller Platform Fee and Buyer Platform Fee.
When using our payment services, sellers receive:
Platform Fees are generally non-refundable once a transaction is initiated, except:
For the avoidance of doubt, a full refund under this clause includes refund of both the Seller Platform Fee and the Buyer Platform Fee.
You are solely responsible for:
Relistery Pty Ltd does not collect or remit taxes on behalf of users unless specifically required by law.
For payment-related disputes, refer to the Dispute Resolution Procedure document.
We may share payment and identity data with our payment providers, outsourced service providers, affiliates, or subcontractors as necessary to fulfill payment services. This is further detailed in our Privacy Policy.
Relistery operates as a collection-based marketplace. Sellers do not deliver items; buyers arrange collection of the item at the item’s pickup address listed on the listing. Buyers are responsible for arranging any transportation, removalist, or courier needed to collect the item. Sellers must provide an accurate pickup address and, where applicable, access details (such as stairs, lift, or parking) to help buyers plan collection.
To protect all users and support fair dispute outcomes, both buyers and sellers are encouraged to photograph the item at the moment of collection and again as soon as it arrives at its destination. Such photographs may be relied upon as evidence in any dispute under the Dispute Resolution Procedure.
Relistery is a peer-to-peer marketplace and does not generally accept change-of-mind returns. Buyers should carefully review a listing and inspect the item before completing their purchase. Where a buyer changes their mind after receiving an item and no defect or issue otherwise applies under the Australian Consumer Law:
Nothing in this clause limits any rights a consumer may have under the Australian Consumer Law.
THE SERVICE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR ACCURACY.
We do not warrant that:
We are not involved in the actual transactions between users. As most Content on the Service comes from other users, we do not guarantee the accuracy of postings, user communications, the quality or legality of what is offered, or the truth of any representations made by users.
As specifically detailed in Section 7.7, the AI Feature is experimental and no warranties are made regarding its outputs.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL RELISTERY PTY LTD BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
IN NO EVENT WILL OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EXCEED THE GREATER OF:
Nothing in these Terms excludes, restricts, or modifies any right or remedy, or any guarantee, warranty or other term or condition, implied or imposed by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other applicable law that cannot lawfully be excluded, restricted, or modified. Where we are entitled to limit our liability under applicable law, our liability is limited, at our option, to:
You agree to indemnify, defend, and hold harmless Relistery Pty Ltd, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use the Service will immediately cease.
Sections that by their nature should survive termination will survive termination, including without limitation: ownership provisions, warranty disclaimers, indemnity, and limitations of liability (Sections 5, 9, 10, 11). All fees outstanding will remain payable.
Termination of your account does not relieve you of obligations relating to any active transactions entered into prior to termination. Active transactions will be processed to completion in accordance with these Terms unless otherwise required by law.
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy explains how we collect, use, disclose, and protect your personal information and complies with the Australian Privacy Principles contained in Schedule 1 of the Privacy Act 1988 (Cth). By using the Service, you consent to the collection and use of your personal information as described in our Privacy Policy.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of New South Wales, Australia.
You irrevocably agree that the courts of New South Wales, Australia, shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation (including non-contractual disputes or claims).
We encourage you to cooperate with other users to resolve disputes directly. If you cannot resolve a dispute, you may refer it to us. Relistery may, at its discretion, elect to assist in resolving disputes between users. If we do so, we reserve the right to make a final determination (acting reasonably) based on the information supplied and, where applicable, direct the Payment Provider to release, hold, or refund funds accordingly. Nothing in this process limits your right to pursue the dispute in an applicable court or tribunal.
The Dispute Resolution Procedure is incorporated by reference into these Terms. Please refer to the Dispute Resolution Procedure for detailed information on how we handle disputes.
If you have any questions about these Terms, please contact us:
Relistery Pty Ltd (ACN: 700 810 126)
Attn: Legal Department
Email: contact@relistery.com
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
These Terms, together with our Privacy Policy, Community Guidelines and Posting Policies, and Dispute Resolution Procedure, and any other legal notices published by us on the Service, constitute the entire agreement between you and Relistery Pty Ltd concerning your use of the Service and supersede all prior and contemporaneous agreements, proposals, or communications, whether oral or written, between you and Relistery Pty Ltd regarding the Service. The Privacy Policy, Community Guidelines and Posting Policies, and Dispute Resolution Procedure are incorporated into these Terms by reference. In the event of any inconsistency between these documents, these Terms and Conditions prevail unless the inconsistent provision expressly states otherwise.
19.1 Neither Party will be liable for any delay or failure to perform their respective obligations under these Terms if such delay or failure is caused or contributed to by a Force Majeure Event.
19.2 A Force Majeure Event means any event or circumstance which is beyond a Party's reasonable control, including (without limitation) acts of God, war, terrorism, riot, civil commotion, malicious damage, fire, flood, storm, earthquake, epidemic or pandemic, industrial action, strike, lockout, government action or restriction, failure or interruption of power, telecommunications networks, or internet infrastructure, failure of a third-party service provider (including payment processors, escrow providers, hosting providers, and AI service providers), or any other event which could not reasonably be foreseen or controlled by the affected Party.
19.3 The Party seeking to rely on this clause must:
19.4 If a Force Majeure Event continues for a period of more than thirty (30) days, either Party may terminate these Terms or any affected transaction by written notice, without liability (except for obligations already accrued before the Force Majeure Event commenced).
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. A waiver of any breach of these Terms will not constitute a waiver of any subsequent breach.
You acknowledge and agree that:
By using the Relistery Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
© 2026 Relistery Pty Ltd (ACN: 700 810 126). All rights reserved.