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Frequently Asked Questions
Answers to common questions about buying and selling on Relistery.
Buying
How do I buy an item?
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What is escrow and how does it protect me?
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Can I view an item before buying?
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How do I collect my item?
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Should I photograph the item when it arrives?
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Selling
How much does it cost to sell?
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What can I list?
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How do I photograph my item?
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Should I photograph the item at collection?
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How long will my listing stay live?
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Collection & Pickup
Who arranges collection?
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How does pickup access work?
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Can the seller deliver?
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Payments & Escrow
When does the seller get paid?
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What payment methods are accepted?
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What happens if there's a problem?
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Returns & Change of Mind
Can I return an item if I change my mind?
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I changed my mind after buying — what now?
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Dispute Resolution
What happens if something goes wrong with my order?
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How are disputes resolved?
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Account & Profile
How do I verify my email?
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How do I reset my password?
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Why add a phone number?
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Safety & Trust
How does Relistery keep me safe?
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How do I report a problem?
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Platform
Who operates Relistery?
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Where can I read the legal terms?
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Still need help?
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